Privacy Policy

Thank you for your interest in our website anaknus.at. The protection of your personal data is important to us. In this privacy policy, we inform you about the collection, processing, and use of your personal data in accordance with applicable data protection laws, particularly the General Data Protection Regulation (GDPR).

1. Controller The controller responsible for data processing on this website is:

Dr. med. univ. Ana-Maria Knus-Botosaneanu
Specialist in Psychiatry and Psychotherapeutic Medicine
Specialist in Internal Medicine (Private Practice)
Wollzeile 31/13, 1010 Wien

Phone +43 676 632 11 03
E-Mail ordination@anaknus.at

2. Type of Data Collected Our website serves informational purposes and does not collect any personal data such as cookies or tracking information. Personal data is only collected when you voluntarily provide it to us, for example via email or telephone to make an appointment.

2.1 Online Appointment Booking via Latido: For online appointment booking, we use the Latido platform (https://latido.at), provided by Latido. When booking an appointment, personal data (such as name, email address, phone number, and desired appointment) is transmitted directly to Latido and processed by Latido to handle the appointment booking. You can view Latido's privacy policy here: https://patient.latido.at/datenschutzerklaerung.

We have concluded a data processing agreement with Latido in accordance with Art. 28 GDPR to ensure that your personal data is protected in accordance with applicable data protection regulations.

The collected data may include the following information:

  • Name
  • E-Mail address
  • Phone number
  • Desired appointment and concern

This data is used exclusively for processing the appointment booking and will not be shared with third parties without your consent.

3. Purpose and Legal Basis of Data Processing The processing of your personal data is carried out exclusively for processing your request, scheduling appointments, and, if necessary, fulfilling contractual obligations.

The legal basis for processing your personal data is your consent pursuant to Art. 6(1)(a) GDPR and the necessity of data processing for the performance of a contract or pre-contractual measures pursuant to Art. 6(1)(b) GDPR.

4. Data Security We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or destruction. Our email communication is encrypted to protect your data during transmission.

5. Storage Duration Your personal data will only be stored for as long as necessary for processing your request or fulfilling the respective purposes, unless legal retention obligations prevent deletion.

6. Data Transfer Your data will generally not be shared with third parties unless it is necessary in the context of your request, legally required, or you have expressly consented.

7. Your Rights You have the right to:

  • Request information about your data stored with us (Art. 15 GDPR)
  • Request correction of incorrect data (Art. 16 GDPR)
  • Request deletion of your data stored with us (Art. 17 GDPR), unless legal retention obligations prevent this
  • Request restriction of processing of your data (Art. 18 GDPR)
  • Object to the processing of your data (Art. 21 GDPR)
  • Withdraw your consent to data processing at any time with future effect (Art. 7(3) GDPR)
  • Lodge a complaint with a supervisory authority (Art. 77 GDPR)

8. Contact For questions about the collection, processing, or use of your personal data, for information, corrections, blocking or deletion of data, and revocation of given consent, please contact:

Dr. med. univ. Ana-Maria Knus-Botosaneanu
E-Mail ordination@anaknus.at
Phone +43 676 632 11 03

This privacy policy may be updated according to legal requirements or changes in our data processing procedures.